Visão Geral
Behaviour analytics platform providing session recordings, heatmaps, and on-site surveys. Captures mouse movements, clicks, scrolls, and form inputs in real time. Now part of Contentsquare. Among the highest-risk analytics tags - session recordings can inadvertently capture sensitive personal data displayed on screen.
Capacidades de Detecção
- Signature count
- 6
- Detection methods
- network
Impacto no Desempenho
Impacto no Desempenho
- Tamanho do script
- 55 KB
- Requisições por página
- 6
Erros Comuns
- 1 Not configuring input field suppression - passwords, card numbers, and personal details can be captured by default
- 2 Deploying without explicit consent, treating it as basic analytics when session recordings are more intrusive processing
- 3 Leaving default data retention periods that may exceed what is necessary for the stated purpose
- 4 Not informing users their sessions are recorded - violates GDPR transparency requirements (Articles 13/14)
- 5 Using on pages with sensitive data (health, financial) without a data protection impact assessment
Considerações de Conformidade
Sets first-party cookies (_hj* cookies) and transmits session recording data to Hotjar servers.
Consent: Explicit consent typically required under ePrivacy - session recordings go beyond what is strictly necessary for providing the service. Categorise under a dedicated consent category.
Data capture: Records mouse movements, clicks, scrolls, and form inputs. Sensitive fields must be actively suppressed - default behaviour records all visible page content.
Privacy notice: Must explicitly mention session recording technology. A DPIA is recommended before deploying on pages handling sensitive data.
Data location: EU data centres (AWS Ireland) for EU customers - verify in your Hotjar DPA.
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